Please read and follow all instructions below before ordering.

  • A transparent PNG at 300 DPI sized at the size of the transfer or larger
  • Acceptable file types: .ai, .psd, .png, .tif.(We are not responsible for any color issues, backgrounds, etc.)
  • Send your artwork at the exact size you want it printed. Please indicate the final image dimensions in writing. 
  • Remove the background before submitting your artwork. If you do not want the background around your image to be printed, remove it, otherwise, it will be printed.
  • Our printer does print white ink, if your image has a white square
  • Outlines must be at least .02pts in width or the adhesive can not adhere to the art and will not transfer to your garment properly.

Maximum width is 22 inches x length of your choosing at checkout time. If you are between sizes, for example, you need only 30 inches, please check out for 40 inches, not 20 inches.  IF THE ARTWORK DOES NOT MEET THE REQUIREMENTS, WE WILL HAVE TO CANCEL YOUR ORDER. 

Return Policy

We are unable to offer returns or exchanges as all items are printed as orders come in with your specifications.

IMPORTANT!

Colors

We are not responsible for colors. You must check your colors -- we do not match colors and we do not check colors for you. 

Small, Fine Print

Words less than 0.35 inches will not come out well and will most likely not transfer onto the garment. Fine, tiny details will not adhere to the transfer. Be sure to add a stroke and make any fine details thicker for the best results. We are not responsible for artwork that falls below the minimum requirements.

Outlines

Outlines must be at least .02pts in width or the adhesive can not adhere to the art and will not transfer to your garment properly.

Transparency Effects

Transparency, see-through effects, and drop shadows do not work for DTF. Please take off any shadow or gradient effects as it will not print as you see on the screen.

Resolution

Artwork needs to be created in 300 DPI for best print quality. Images with lower quality will not print well and may appear pixelated.

The printing process needs a high-quality image to have a clean and neat image. Check your edge quality and watch out for pixeled edges in your images. 

Copyrights

We cannot print copyrighted or trademarked designs. Please only send designs you own the copyright to.

IF THE ARTWORK DOES NOT MEET THE REQUIREMENTS, WE WILL HAVE TO CANCEL YOUR ORDER.